Hospitality 03/14

GenAI: trend or transformational? Alaska Airlines, VINCI Airports, Turkish Airlines, BER and AWS discuss how Generative AI can enhance operations and provide a more seamless, personalised CX

AI Is Transforming Airport Operations

No Humans Required? Agentic AI To Fix 80% Common Customer Service Issues; Costs To Plummet, Says Gartner

Singapore Airlines and Salesforce team up for AI-powered customer servicing applications

The Rise of AI Agents: How Autonomous Systems Work

AI-Driven Chatbots: Transforming Customer Interactions in the Digital Era

How Microsoft And Other Big Tech Companies Are Using AI Agents To Replace Your Employees

Generative AI: What’s on the horizon for airlines?

Egypt Transforms Tourism with AI: New Augmented Reality, Smart Travel, and Digital Innovation Across Cairo, Luxor, and the Grand Egyptian Museum